Conditions of Use

Terms and conditions for bayleisure.co.uk

Contact details.

P A Alberici T/A Bay Leisure

8 Stoke Rd
Paignton
Devon TQ4 7DD
United Kingdom.
Telephone 0845 2579072
Fax: 01803 529736
E Mail: sales@bayleisure.co.uk

Vat no:631 312 976

Ordering.

Prices quoted are in pounds sterling and include VAT 17.5% unless otherwise stated. Delivery is free on orders over £60. Bay Leisure.co.uk reserves the right to change our prices and details without notice. All orders for products are subject to availability and Bay Leisure.co.uk reserve the right to refuse to supply to any company or individual for any reason.

Payment options.

Bay Leisure .co.uk has a secure online ordering system to make purchasing our pool products convenient and worry free.
We accept, Mastercard, Visa, Visa electron, Visa debit, and Maestro . Cheques are accepted on orders via post and once the check is cleared then the order will be despatched.

We use Secure Hosting (https://www.secure-server-hosting.com) to process online credit card transactions on a secure server. We do not have access to your credit card details. Your order will be sent to Secure Hosting and the page will look like below . 

It is here that you will enter your credit card details and the security padlock shows that the information sent will be encrypted to safeguard your details. After your order has been accepted then you will return to our website. 

We take our online payment security very seriously to protect the customer and ourselves against credit card fraud.


Chemicals

MINIMUM ORDER value is £25.
MINIMUM ORDER value for free delivery is £60.
A delivery charge of £8.50 will be added to orders below £60.
Orders reaching us by 12.00 noon will usually be dispatched the same day
and orders received after 12.00 noon will be dispatched the following day.
We aim for delivery within 3 working days after dispatch.
However, most orders received before 12.00 noon are delivered on the next working day.
All deliveries of chemicals from our suppliers, EASYCHEMICALS Ltd, comply with current government legislation.
You may cancel your order within seven days of receiving the products.
To receive a full refund the goods must be returned to us, at your cost and at your own risk, in their original packaging and unopened.
Refunds will not be given for goods which cannot be resold because of their return condition.

Damaged goods, Returns , Replacement and Cancellation terms.

It is very important to carefully inspect your items. No claims will be accepted for damaged or missing goods that have been signed for as received in good condition. In the unlikely event that your order arrives damaged, please notify us immediately so that we can arrange for your faulty goods to be collected and immediately despatch a new consignment at no additional cost to you. If an item becomes faulty during the manufacturers warranty period, then the item will be returned to us and examined, if the item is found to have a manufacturing fault then a new item will be sent to you with all carriage paid by Bay Leisure .co.uk .

Cancellation Terms.

You can cancel your order at any time up to the seventh working day after you received your products. If you cancel your order please telephone 0845 2579072 or email sales@bayleisure.co.uk and quote your order ref number. Please note there will be a 20% restocking and handling charge that will be applied unless the goods were delivered in a faulty condition. Minimum restocking charge is £10 plus the costs of delivery.

Liability

Bay Leisure.co.uk liability shall not exceed the value that it can recover from its supplier/manufacturer. The limitation of liability due to failure of goods and / or design shall be limited to the value of the goods supplied by the company and the company shall have no liability whatsoever for loss or damage of any sort including loss of profits suffered by the customer or any third party.
It is the responsibility of all customers to check the suitability and condition of all goods supplied by the company before use.